CUSTOMER SUPPORT
To prepare for a remote control session with technical support, please click here.
You can reach us by e-mail via the following addresses:
- billing@zetabroadband.com
Questions about your account or billing - support@zetabroadband.com
Technical support, connection issues, etc. - sales@zetabroadband.com
Information about our products or services
You can also reach us by phone during normal business hours (8:00am - 5:00pm, Monday through Friday). Voicemail messages are monitored evenings and weekends and the network is monitored 24/7.
- For general questions, sales or new service, call 916-354-0190x1
- For billing, account information or cancellations, call 916-354-0190x5
- For Technical Support, call 916-354-0190x4
- Credit Card Customers - click here to update your credit card information online.
Our offices are closed Thanksgiving Day, the day after Thanksgiving, Christmas Eve and Christmas Day, New Years Day, Easter Sunday, July 4th, Labor Day and Memorial Day.
Mailing Address
- Zeta Broadband, LLC
- PO Box 537
- Rancho Murieta, CA 95683